Refund policy

RETURN POLICY

Returns and Exchanges:

We have a no-hassle return and exchange policy. Up to 15 days after you receive your purchase you can return it for a refund (minus the shipping & 15% Restocking fee.) The item must be in the same condition as when you received it with the original tags and unworn.

If you've received an item that doesn't fit, or isn't what you wanted, you can return it for an exchange of the same or lesser value.

Refunds:

Once your return is received you will be notified by email.  Once your refund is processed you will receive an additional email.

Sale Items: All Sale items are Final Sale with No Exchanges Allowed.

Shipping:

Ship your product to:

Step N Glitz
1036 N. Fullers Cross Road
Winter Garden, FL 34787

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Although it is extremely rare, packages get lost, and we cannot guarantee that we will receive your returned item.